We have identified "Ten Critical Characteristics" believed to be necessary to provide our customers with a high standard of quality work and excellent service. As a consumer, it is highly recommended that these characteristics be evident when deciding to hire an organization to perform the type of services available from our company, RM Services, Inc. We provide excellent service and results by adhering to these standards.
All service calls are responded to within 24 hours, guaranteed or the trip charge is FREE (does not include residential spa service calls).
Service technicians have over 35 years experience providing services for industrial complexes, commercial buildings, and residences.
Usually, "One trip Charge Does It All!." However, if a second visit is required to finish a job, additional travel charges are reduced.
Owns the equipment to repair upper level outdoor electrical components for signs, parking lot lights, and CCTV.
Owns the equipment and has the expertise to troubleshoot problems handymen and other technicians are unable to resolve. Technicians are not learning on-the-job or "on your dime."
$1,000,000 or Greater Liability Insurance from a Legitimate Carrier. To charge you lower prices and reduce costs, many companies either self-insure, use substandard carriers, have inadequate amounts of insurance, or none at all. If an accident occurs you are liable. Our technicians will show you a copy of our coverage upon request
Has the level of expertise, equipment, and experience required to be licensed for industrial, commercial and residential work.
If the service company you hire to repair or remodel your home does not have workmen's compensation insurance, and there is an accident to their employees while working on your home, you are liable.
On-going training is a required part of the job. Provided training covers the latest technologies, techniques, safety, and code changes.
A service company is only as good as its employees. General contractors have far less control over subcontractor reliability and work quality. All RM Services, Inc. technicians are our employees; there is no finger pointing between tradesmen, we are a team, as we do NOT use subcontractors.